Store Policies

Welcome:

Welcome to Simon and Ruby! I take such joy in creating this collection, I hope you will find a piece that really speaks to you. Feel free to contact me in the event that you have questions: simonandruby@hotmail.com

Payment:

I accept Paypal. Paypal allows you to log in and use your credit card for payment. It gives you a safe and secure way to purchase.  All transactions must be paid or the sale will be voided and relisted. Please contact me if you have any questions.

Shipping:

Most items ship within 2 days by USPS First Class. If you would like to arrange something different, let me know. Items will be packaged in a gift box and wrapped. If you prefer to have insurance, contact me. Insurance will incur a small additional fee.

Returns:

If, for some reason, you are not happy with your purchase, please contact me within a week of receiving your item so that we can come to an equitable solution.  Customer service is important to me!

Custom Orders:

 I absolutely welcome custom orders, please contact me with requests.