BENEFITS OF BECOMING A WHOLESALE JEWELRY PARTNER

  • Offering your customers high-quality, handmade jewelry that is made in America.
  • Full access to the Simon & Ruby wholesale jewelry line.
  • Full access to artisan merchandising displays by a master welder/metal fabricator.
  • Special Promotions: Exclusive access to wholesale-only jewelry designs.
  • Opportunity to host in-store trunk shows put on by the designer. This includes one-of-a-kind, unique jewelry designs that are typically not available for wholesale.
  • Superior customer service: We want to make carrying our fashion jewelry line as fun and easy as possible. We would love to help you curate a Simon & Ruby collection for your store that speaks to a style and palette that your customers will adore.

 

TERMS & CONDITIONS OF WHOLESALE ORDERS

ORDERING WHOLESALE JEWELRY

New wholesalers must first request a wholesale jewelry account through the Wholesale Request Form to obtain a username and password for the wholesale section of our website. Once approved, you can order through our website at simonandruby.com. Wholesale orders may also be placed via email to wholesale@simonandruby.com or through one of our reps.

MINIMUMS & RE-ORDERS

Our minimum opening order is $300.00. There is no minimum reorder amount.

PAYMENT

All wholesale jewelry orders must be paid in full by credit card, PayPal or check prior to shipping. Payment will be processed when the order is ready for shipment. We accept Visa, Mastercard, Discover, and American Express.

ORDER FULFILLMENT

Orders are shipped between 2-3 weeks upon receipt of order unless you request a specific ship date. Rush orders are processed as quickly as our workload allows. Our handmade jewelry is made to order, and we do our best to fill orders as quickly as possible.

SHIPPING

All orders are shipped USPS Priority Mail unless otherwise specified. UPS shipping is available upon request. All orders are confirmed via phone or email when they are ready to ship. We will provide you with a tracking number for your shipment via email. All of our pieces are handmade in our design studio in Nashville, Tennessee, and shipping originates from there.

JEWELRY PACKAGING

All necklaces and bracelets are tagged with a Simon & Ruby hangtag, which includes a list of stones and materials on the back. Earrings come on an earring card with a list of materials on the back. Each piece is individually bagged, labeled, and packed in the order.

CANCELLATIONS & RETURNS

Orders can be canceled up to 3 business days after a wholesale order is placed.  Cancellations are required to be sent via email and are not considered canceled until a confirmation is received from S&R. Please check all merchandise upon receipt. All returns/exchanges must have prior authorization. Requests for exchanges must be made within 5 days of receipt of goods. Returns must be in their original condition, include invoice number, be properly packaged, and shipped with a tracking number via either USPS or UPS. Upon receipt of return, we will provide you with a merchandise credit to apply your exchange or to future orders.

DAMAGED/LOST SHIPMENTS

In the event of damage in transit, please contact our studio for instructions on how to handle the claim. Please keep all packaging materials. Any claim for damage during shipping or defective goods must be made within 5 days of receipt of goods and accompanied by the original package. Defective/damaged goods will be repaired, and you will receive an exact replacement or full credit at our option.

EXCLUSIVITY

Simon & Ruby strives to be sensitive to and aware of each retailer's shopping territory, but we cannot guarantee exclusivity. Please check our listing of retailers to see if Simon & Ruby is represented in your zip code. 

REPS

West & Southwest
Arizona, Colorado, Montana, New Mexico, Utah & Wyoming
Rep: Flora Phillips – Wings of Desire
Ph: 303-860-7327
Fax: 303-813-1392
E-mail: florawings@aol.com

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